![]() If you're transferring files via the Windows desktop client and are having USB device issues, you need to check that your USB drivers are updated and working correctly. When using a connector, make sure that it is wired to your new Galaxy device. If your phone disconnects frequently during wireless transfers, go to Settings > Connections > Wi-Fi to check whether your Wi-Fi connection is enabled.įor hardware issues, check whether your USB cable is properly connected to both of your devices. It is an easy-to-use tool that can transfer data between your PC and smartphone. If you have functionality and compatibility issues, you may need to use third-party apps such as Wondershare MobileTrans instead. Similarly, the tool works with Windows 7 or higher, and Mac OS X 10.9 or later. ![]() ![]() It only supports transfer for compatible smartphones running at least Android 4.3 or iOS 4.2.1 versions. The Smart Switch tool is not fully compatible with all devices. ![]() While Smart Switch works well most of the time, you may occasionally have some problems with it. ![]()
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